Help Platform cookies

How Shadow Edge stores your platform cookies

Uploading a cookie file means handing Shadow Edge your signed-in pass to a site. That's a reasonable thing to be cautious about, so here's exactly what we keep, who can see it, and what we never touch.

The short version. Your cookie file is scrambled the moment it's stored, used only by the part of Shadow Edge that fetches your source, and readable by no one — not even our own team. You can delete it at any time.

What we store

The cookie file itself — kept in scrambled (encrypted) form, so it's unreadable at rest.
Which platform it's for (e.g. YouTube) — so we know which file to use for which source.
When it expires and when you last updated it — used to show the "expires in N days" badge.

That's all. We don't store your username, your password, your email at that platform, or anything else from your browser.

Who can see it

You — you can see that you've saved a cookie for a platform, and when it expires, in Account → Platform cookies. You can delete it any time.
The part of Shadow Edge that fetches your source — and only for the few seconds a download takes. It unscrambles the file, fetches your video or audio, and is done.
Our team — cannot read the contents. The file is locked so that even staff with database access can't open it. Support can see that you have a cookie saved (to help you troubleshoot), never what's inside.

What Shadow Edge never does

It never posts, comments, likes, or sends messages as you — it only reads the file you asked it to download.
It never reads your inbox, watch history, or payment details on the platform.
It never shares your cookie data with anyone else.

When you delete a cookie

Deleting a saved cookie in Account → Platform cookies removes it right away. Copies in our short-term backups age out automatically within about a month, and because the file is scrambled, they can't be read in the meantime. After that, it's gone for good.

Extra peace of mind

Because a cookie is just a copy of your signed-in session, you stay in control on the platform's side too: if you ever sign out of that platform, or change your password there, the cookie you gave us stops working immediately — for everyone, including Shadow Edge.

New to all this? Start with What are platform cookies?